Saturday, January 10, 2015

Management as the Alternative to Tyranny

Daily Drucker 10: What steps can you and others take now to improve the performance of the institution for which you are responsible?

1.)  Ensure the collection of accurate data
2.)  Using said data, evaluate the past and current audience and their preferences
3.)  Create profiles of patron groups, and determine if the Symphony needs to change in order to continue to serve or attract them (via communication preferences, programming, etc.)

No comments: